A proven track record
We've helped operators lift prepaid ARPU by up to 40% — well above market average. Not a slide; a result we've delivered with real telcos.
Hi there 👋
We've activated Sweet Auto Top-Up for you.
From now on, a bar of Tony's Chocolonely lands on your desk once a month — on us. 🍫
Because we're Alphacomm — the absolute experts in prepaid top-ups, and we just hate seeing revenue left on the table. One of the best ways to grow a prepaid business is Auto Top-Up. Learn more about Alphacomm →
01 — your chocolate
manage your chocolate.
We've subscribed you to a bar of Tony's Chocolonely every month. Fancy a different flavour, need to pause it, or should it go to a colleague instead? It's all yours.
02 — about Alphacomm
we are Alphacomm. we make prepaid pay.
We run top-up and payment flows for telcos, MVNOs and retailers across Europe — making prepaid simpler, safer and more profitable. Maximising prepaid revenue isn't a side project for us. It's the whole job.
Trusted by operators and brands across Europe
PCI Level 1 & Ecovadis certified — the boring-but-critical parts, handled.
03 — about auto top-up
we know auto top-up inside out.
Auto Top-Up moves customers from manual reloads to set & forget recurring — which lifts ARPU and cuts churn. Plenty of teams can build a top-up button; turning it into reliable recurring revenue is a different craft, and it's the one we've spent years on.
The hard parts, solved
Failed payments, smart retries, fraud checks, PCI Level 1 — the unglamorous machinery that makes set & forget actually stick instead of silently switching customers back off.
Adoption is a craft
Switching customers onto Auto Top-Up takes the right nudge at the right moment. We bring the playbook that moves adoption — not just the feature buried in a menu.
Battle-tested across markets
What works in one market rarely copies cleanly to the next. We've run prepaid across Europe and tune to your base, regulator and payment mix — not a template.
04 — the common gaps
where prepaid revenue quietly leaks.
When we look under the hood of a prepaid operation, Auto Top-Up is almost always one of three things. Each one leaves money on the table every month — and each one is fixable.
No Auto Top-Up at all
Balances run to zero and stay there until the customer decides to act — and most don't, or they reload less than before. Every empty balance is a pause, and every pause is a chance to churn. Pure, avoidable lost revenue.
It's there, but not done well
A half-built version: only a low-balance schedule, a clunky setup buried in the app, or failed payments that silently switch customers back off. The feature exists on paper but barely works in the wild — so the revenue it promises never really lands.
It works, but nobody promotes it
Auto Top-Up sits three screens deep in settings with no prompts, no nudges, no comms. Adoption stays in the low single digits while the upside goes untouched. The product is fine — the go-to-market around it is missing.
05 — the business case
what is auto top-up actually worth?
Two things happen when prepaid customers switch to Auto Top-Up: they top up more often (ARPU ↑) and they stop lapsing on an empty balance (churn ↓). Tell us three things about your base — we bring the rest from our track record.
↑ ARPU
Set & forget means more frequent top-ups — automatically, not by chance.
↓ Churn
No pause on an empty balance, so customers stay active and loyal.
What we've seen in practice
70% online top-ups
60% auto top-up adoption
+40% prepaid ARPU (50% above market)
Based on Alphacomm's track record, we assume:
- 40% of your base adopt Auto Top-Up
- 15% lower churn for those adopters
- +20% ARPU for those adopters
Deliberately conservative averages — no guessing required from you. The best case we've seen is higher; your real numbers are what the call is for.
Annual revenue uplift
€0
retained revenue + higher ARPU from adopters
CLV uplift / adopter
€0
+0%
Churn reduction
0.0 pp
blended, across full base
Customers retained / yr
0
who would have lapsed
Avg. lifetime
0 mo
+0 mo for adopters
06 — contact
Want to run the numbers yourself, or shall we look together?
Either works. Play with the calculator above for a quick gut-check — or grab a slot and we'll walk your numbers, the gaps in your setup, and what a trial run looks like.
- ✅ Tailored to your prepaid base, not a generic pitch
- ✅ Short and to the point — no slides you didn't ask for
- ✅ English-first, EU time zones
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